Frequently Asked Questions (FAQ)

1. How long does shipping take?

Shipping typically takes 5–10 business days, depending on your location and the product.

2. Where are your products made?

All items are printed and fulfilled in-house by 30K Customs, ensuring quality and care.

3. Do you offer returns or exchanges?

Please review our Refund Policy for full details. Custom items and supporter rewards are generally final sale unless defective or damaged upon arrival.

4. How can I get custom merch for my own brand?

Visit our Instagram page or email us directly at 30kcustoms@gmail.com to start your project!

5. What collections are available?

We currently offer the U Matter™ Apparel Collection, MAD™ Apparel Collection, and official Survivor’s Guilt™ Supporter Rewards.