Refund Policy

At 30K Customs, our mission is to deliver high-quality merchandise and supporter rewards. Due to the nature of custom-printed merchandise and supporter tiers, all sales are final.

Supporter Reward Purchases

Supporter rewards are contributions to the development of Survivor’s Guilt™: The Fall of 30K. As such, all purchases are non-refundable and non-cancellable once completed.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 7 days of delivery at 30kcustoms@gmail.com We will arrange a replacement or store credit where applicable.

Shipping Issues

We are not responsible for lost or stolen packages. Please ensure your shipping information is correct before placing your order.

Contact Us

For questions regarding your order or refund eligibility, please reach out to 30kcustoms@gmail.com.